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Ticket ID: 1127
Submitter Name: Abigail Lacuesta
Submitter Email: alacuesta@osicreative.com

Region: LATAM
Country: Colombia

Latest Ticket Status: Generating Ticket
Last Status Update: July 24, 2019 at 8:15 am
Date Submitted: July 24, 2019 at 8:15 am

Service Request Description:

Hello,

When the installer is trying to scan asset tags for Columbia, there are two versions. Colombia and Columbia. (Spelled with a “o” and “u”) Some render ID’s are under 1 or the other. We need to have it so that the installer has to only select 1 spelling. Correct spelling is Colombia. All render ID’s for that country should populate. So they don’t have to guess which spelling the render ID is under. Need to have this fixed as soon as possible as they are trying to submit install info.

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